This Privacy Policy explains exactly what personal data rangov collects from you, how that data is used and stored, who it may be shared with, and what rights you hold over your own information. rangov is committed to handling your data with transparency and care.
rangov ("rangov", "we", "us", "our") operates the online casino and sports betting platform available at rangov.net (the "Platform"). As part of operating this Platform, rangov collects and processes personal data relating to individuals who register accounts, make deposits, place bets, or otherwise interact with the service. This Privacy Policy sets out, in clear terms, what data rangov collects, the purposes for which it is processed, how long it is retained, and what rights you have as a data subject.
rangov takes privacy seriously. The Platform is designed to collect only the personal data that is genuinely necessary for the purposes described in this policy. rangov does not sell personal data to third parties for commercial marketing purposes and does not engage in practices that would compromise the privacy expectations of its players.
This Privacy Policy should be read alongside rangov's Terms & Conditions and Responsible Gaming Policy, both of which are available on the rangov Platform. This policy applies to all personal data processed by rangov in connection with the Platform, regardless of the device or method through which you access it — including mobile browsers, desktop browsers, and any rangov mobile application that may be made available in the future.
The English-language version of this Privacy Policy is the governing version. Where any translation is provided for informational convenience, the English text shall prevail in the event of any conflict or inconsistency.
rangov collects personal data through several channels: directly from you during registration and account management; automatically through your use of the Platform; and from third-party service providers such as payment processors and identity verification partners. The categories of data collected are as follows:
When you create a rangov account, we collect the information you provide in the registration form, which includes your full legal name, date of birth, mobile phone number, and any password or security credentials you set. This data is mandatory — without it, we cannot create or operate your account.
rangov may request identity verification documents at any point during your use of the Platform, particularly before processing significant withdrawal requests or where there is uncertainty about account ownership. Verification documents may include a national identity card (NID), passport, or other government-issued photo identification, together with documentation confirming ownership of the payment method linked to your account. Copies of these documents are stored securely and handled exclusively for verification purposes.
rangov records all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method identifiers (such as the bKash or Nagad mobile number used), transaction reference numbers, timestamps, and account balance history. This data is essential for payment processing, fraud prevention, and dispute resolution.
rangov automatically records your betting and gameplay activity on the Platform, including game sessions accessed, wager amounts, bet outcomes, sports markets selected, and any in-game actions relevant to the resolution of disputes or the application of responsible gaming controls. This data is used to personalise your experience, detect problematic gambling patterns, and investigate complaints.
When you access the rangov Platform, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and session duration. This data helps rangov detect fraud, enforce the single-account policy, and maintain Platform security.
If you contact rangov via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide. These records are used for quality assurance, training, and resolving any subsequent disputes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Full name, date of birth, mobile number | Provided by you at sign-up |
| Verification Data | NID copy, passport scan, payment proof | Uploaded by you on request |
| Financial Data | Deposit/withdrawal amounts, bKash number | Generated by platform transactions |
| Gameplay Data | Bet history, game sessions, wager amounts | Automatically recorded |
| Technical Data | IP address, browser, device ID | Automatically collected |
| Communications Data | Live chat logs, email correspondence | Generated when you contact support |
rangov uses the personal data it collects for the following purposes:
rangov does not use automated decision-making processes that produce legally significant outcomes affecting your account without human review. Where automated systems flag an account for review — for example, a fraud detection alert — a human member of the rangov team will assess the case before any consequential action is taken.
rangov processes your personal data on the following legal bases, depending on the purpose of processing:
rangov does not sell, rent, or trade your personal data to third parties for their own commercial purposes. rangov may share your personal data with third parties only in the following limited circumstances:
To process deposits and withdrawals, rangov shares the minimum necessary financial data with payment service providers including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers are contractually required to handle your data securely and to use it only for the purpose of processing the specific transaction.
Where rangov uses a third-party identity verification service to confirm your age or identity, the relevant documents and personal data provided during verification will be shared with that provider under strict contractual data protection obligations. Verification partners are prohibited from using your data for any purpose other than verifying your identity on behalf of rangov.
Third-party game studios and technology providers — including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe — may receive limited technical data (such as session identifiers) necessary for the delivery of their games on the rangov Platform. These providers do not receive your full personal profile and are bound by data processing agreements.
rangov may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by law, court order, or other binding legal process. rangov will, where legally permissible, notify you of any such disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of rangov's assets, personal data held by rangov may be transferred to the acquiring entity. In such circumstances, rangov will notify affected users via the Platform or by email prior to any transfer, and the acquiring entity will be bound by the commitments set out in this Privacy Policy.
rangov uses cookies and similar tracking technologies to operate the Platform effectively, to remember your preferences, to maintain your login session, and to collect analytical data about how users interact with the Platform. The following categories of cookies are in use on rangov.net:
These cookies are essential for the Platform to function. They enable core functionality such as session management, security enforcement, and fraud detection. These cookies cannot be disabled without fundamentally impairing your ability to use the rangov Platform.
rangov uses analytics technologies to collect aggregated, anonymised data about page visits, session duration, navigation paths, and feature usage. This data helps rangov identify areas for improvement and optimise the user experience. Analytics data is not used to identify you personally.
Functional cookies remember your preferences — such as your preferred display settings — so that you do not need to re-enter them on each visit. These cookies improve the convenience of your rangov experience but are not required for basic functionality.
You may manage or restrict cookies through your browser settings. Note that disabling strictly necessary cookies will impair Platform functionality, including your ability to log in and maintain an active session. rangov's use of cookies does not extend to tracking your activity on third-party websites unrelated to the rangov Platform.
rangov implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. The security framework applied to the rangov Platform includes, but is not limited to, the following:
Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rangov will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.
You also have a role to play in protecting your own data. You should use a strong, unique password for your rangov account, enable two-factor authentication where available, and log out of your account when using a shared or public device. Do not share your account credentials with any other person.
rangov retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, rangov securely deletes or anonymises it in a manner that prevents reconstruction. Where anonymisation is applied, the resulting data may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
As a data subject, you hold a number of rights in relation to the personal data rangov holds about you. rangov is committed to facilitating the exercise of these rights in a timely and straightforward manner. Your rights are as follows:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request", including your registered username and a clear description of the right you wish to exercise. rangov will acknowledge your request within three business days and will aim to fulfil it within 30 days. Complex requests may take longer, in which case rangov will notify you of the extended timeline.
rangov may need to verify your identity before fulfilling a data rights request to ensure that personal data is not disclosed to an unauthorised party.
The rangov Platform is strictly an adult service. rangov does not knowingly collect personal data from individuals under the age of 18. Age verification is enforced at registration, and accounts found to belong to minors will be immediately suspended and all associated funds frozen pending investigation.
If you are a parent or guardian and you believe that a minor has created a rangov account or accessed the Platform without your knowledge, please contact rangov support immediately at [email protected]. rangov will investigate the matter promptly, close any underage account identified, and ensure that no personal data relating to the minor is retained beyond what is necessary for the investigation.
The rangov Platform does not include links to third-party websites for commercial or advertising purposes. Where any reference to a third-party brand name — such as a game provider, payment partner, or sports league — appears on the Platform, this is solely for the purpose of describing the services available to you and does not constitute an endorsement of, or an affiliation with, that third party's wider online presence or privacy practices.
If you navigate away from rangov.net through any means, rangov has no control over the data collection practices of any third-party website you visit, and this Privacy Policy does not apply to those websites. rangov encourages you to review the privacy policies of any third-party services you use.
rangov reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where an amendment is material — meaning it meaningfully changes how your personal data is collected, used, or shared — rangov will provide at least seven days' advance notice via a prominent notice on the Platform or via email to your registered address.
Non-material amendments, such as typographical corrections or clarifications that do not alter the substance of the policy, may be applied without advance notice. The effective date of the current version of this Privacy Policy is displayed at the top of this document. Your continued use of the rangov Platform after the effective date of any amendment constitutes your acknowledgement of the revised policy.
rangov encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being handled. The most current version is always available at rangov.net/privacy-policy.
If you have any questions, concerns, or complaints relating to this Privacy Policy or rangov's data processing practices, please contact the rangov data team through the following channels:
If you submit a formal privacy complaint, rangov will acknowledge receipt within three business days, investigate the matter thoroughly, and provide a written response within 30 days. Where additional time is required, rangov will notify you of the extended timeline and the reason for the delay.
rangov aims to resolve all privacy concerns directly and promptly. If you feel that your concern has not been adequately addressed after raising it with rangov, you retain the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Six core principles guide every decision rangov makes about the collection, use, and protection of personal data belonging to Bangladesh players.
Every byte of data exchanged between your device and rangov's servers is protected by 256-bit SSL/TLS encryption — the same standard used by global financial institutions. Your personal and financial information is never transmitted in plain text.
rangov does not sell, rent, or trade your personal data to advertisers, data brokers, or third-party marketers under any circumstances. Your data is used exclusively to operate your account, process transactions, and improve the rangov Platform.
You hold clear, exercisable rights over your personal data at rangov: access, rectification, erasure, restriction, portability, and objection. Submit a request to [email protected] and receive a response within three business days.
rangov retains your data only for as long as legally required or operationally necessary. Transaction records are held for five years post-account closure in line with financial compliance standards. Technical data is purged or anonymised within 12 months.
Where rangov shares data with payment processors like bKash and Nagad, or with game providers such as Evolution Gaming and Pragmatic Play, all sharing is governed by strict contractual data protection obligations. Partners may only use your data for the specific purpose it was shared.
rangov sends marketing communications only where you have given explicit consent. You can withdraw marketing consent at any time by contacting rangov support — withdrawal takes effect immediately and does not affect your account or any other processing.
Now that you know how rangov handles your data, explore everything the Platform has to offer — from live cricket betting to thousands of slots and live casino tables.